Update – 5 May 2025
Trademark Direct have confirmed that their preferred email address for client correspondence is info@trademarkdirect.co.uk.
They have also confirmed that their main telephone number, beginning 0208, is active and available on their website for clients wishing to make contact.
We will continue to update this page with any further verified information that may assist trademark owners in maintaining communication with their representative.
Update – 29 April 2025
We recently contacted some clients of Trademark Direct Ltd (TMD) following a number of concerned individuals contacting us about their inability to get in contact with their representative, potentially leaving thousands of trademarks unmonitored and vulnerable.
Since initially reaching out to trademark owners, we have now been contacted by representatives of Trade Mark Direct.
At this time, we are awaiting further clarification from TMD regarding the situation and client service arrangements. We remain committed to keeping trademark owners properly informed and will provide further updates as more information becomes available.
Please note that no further outreach is taking place.
Some TMD trademark owners may still be receiving communications posted last week as part of the original outreach.
If you have any concerns about your trademark status, or if you would like assistance ensuring your rights remain protected, please feel free to contact TMD or us.
Questions about this
How can Trademark Direct clients contact their representative?
Trademark Direct confirmed on 5 May 2025 that its preferred email address for client correspondence is info@trademarkdirect.co.uk, and that its main telephone number, beginning 0208, is active and listed on its website. Trademark owners with concerns about the status of their trademarks can contact Trademark Direct directly, or speak to us if they would like help making sure their rights remain protected.
Answered by Jonathan Paton, Founder & CEOWhat should I do if I cannot reach my trademark representative?
Start by checking the trademark register to see the current status of your marks and who is recorded as your representative. If you cannot get a response and a renewal or other deadline is approaching, it helps to have the position assessed quickly. We have helped clients transfer from providers that stopped servicing them, and can review your trademarks if you are unsure where you stand.
Answered by Jonathan Paton, Founder & CEO
